.page-contact {
  --pc-ink-soft: rgba(14, 27, 42, 0.72);
  --pc-line-soft: rgba(243, 239, 231, 0.14);
  --pc-amber-soft: rgba(242, 163, 60, 0.16);
  --pc-teal-soft: rgba(63, 193, 176, 0.16);
  --pc-gap: clamp(1.25rem, 3vw, 2rem);
  background: var(--ink);
  color: var(--paper);
  padding-bottom: clamp(3rem, 7vw, 5rem);
  overflow-x: clip;
}

.page-contact .breadcrumbs {
  padding-block: clamp(1rem, 2.5vw, 1.75rem) 0;
  color: rgba(243, 239, 231, 0.6);
  font-size: 0.8125rem;
  letter-spacing: 0.04em;
}

.page-contact .breadcrumbs a {
  color: inherit;
  text-decoration: none;
  transition: color 180ms ease;
}

.page-contact .breadcrumbs a:hover,
.page-contact .breadcrumbs a:focus-visible {
  color: var(--amber);
}

.page-contact .section__eyebrow {
  margin: 0;
  color: var(--amber);
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.16em;
}

.page-contact .section__title {
  margin: 0.4rem 0 0;
  font-size: clamp(1.45rem, 4vw, 2.25rem);
  line-height: 1.26;
  letter-spacing: -0.02em;
  font-weight: 700;
  color: var(--paper);
}

.page-contact .section__lead {
  margin: 1rem 0 0;
  max-width: 58ch;
  font-size: 1rem;
  line-height: 1.9;
  color: rgba(243, 239, 231, 0.72);
}

/* ---------- 首屏 ---------- */
.page-contact .pc-hero {
  padding-block: clamp(1.5rem, 4vw, 2.75rem) clamp(2.5rem, 6vw, 4.5rem);
}

.page-contact .pc-hero__grid {
  display: grid;
  gap: var(--pc-gap);
}

.page-contact .pc-hero__main {
  max-width: 64ch;
}

.page-contact .pc-hero h1 {
  margin: 0.55rem 0 0;
  font-size: clamp(1.95rem, 6vw, 3.5rem);
  line-height: 1.16;
  letter-spacing: -0.028em;
  font-weight: 800;
  color: var(--paper);
}

.page-contact .pc-hero__lead {
  margin: 1.25rem 0 0;
  max-width: 52ch;
  font-size: clamp(1rem, 1.7vw, 1.0625rem);
  line-height: 1.9;
  color: rgba(243, 239, 231, 0.78);
}

.page-contact .pc-hero__side {
  padding: clamp(1rem, 2.5vw, 1.5rem);
  border: 1px solid var(--pc-line-soft);
  border-radius: var(--radius);
  background: linear-gradient(160deg, rgba(242, 163, 60, 0.08), rgba(63, 193, 176, 0.05));
}

.page-contact .pc-hero__side-title {
  margin: 0 0 0.75rem;
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.14em;
  color: var(--stone);
}

.page-contact .pc-jump {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.15rem;
}

.page-contact .pc-jump a {
  display: flex;
  align-items: baseline;
  gap: 0.75rem;
  padding: 0.6rem 0.2rem;
  border-bottom: 1px solid rgba(243, 239, 231, 0.08);
  color: var(--paper);
  font-size: 0.9375rem;
  text-decoration: none;
  transition: color 200ms ease, padding-left 200ms ease;
}

.page-contact .pc-jump li:last-child a {
  border-bottom: 0;
}

.page-contact .pc-jump a:hover,
.page-contact .pc-jump a:focus-visible {
  color: var(--amber);
  padding-left: 0.55rem;
}

.page-contact .pc-jump__num {
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.06em;
  color: var(--teal);
}

/* ---------- 个人用户指引横幅 ---------- */
.page-contact .pc-router {
  padding-block: 0 clamp(2.5rem, 6vw, 4.5rem);
}

.page-contact .pc-router__panel {
  display: grid;
  gap: clamp(1.25rem, 3vw, 2.5rem);
  padding: clamp(1.5rem, 4vw, 2.75rem);
  border: 1px solid rgba(242, 163, 60, 0.4);
  border-left: 6px solid var(--amber);
  border-radius: var(--radius);
  background: linear-gradient(120deg, rgba(8, 17, 28, 0.96), rgba(14, 27, 42, 0.9));
  box-shadow: 0 22px 44px -30px rgba(0, 0, 0, 0.95);
}

.page-contact .pc-router__label {
  margin: 0 0 0.5rem;
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.18em;
  color: var(--teal);
}

.page-contact .pc-router__title {
  margin: 0 0 0.75rem;
  font-size: clamp(1.3rem, 3.2vw, 1.85rem);
  line-height: 1.3;
  letter-spacing: -0.015em;
  font-weight: 700;
  color: var(--paper);
}

.page-contact .pc-router__text p:last-child {
  margin: 0;
  max-width: 60ch;
  font-size: 0.9875rem;
  line-height: 1.85;
  color: rgba(243, 239, 231, 0.76);
}

.page-contact .pc-router__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
  align-content: start;
}

/* ---------- 企业反馈 ---------- */
.page-contact .pc-enterprise {
  padding-block: clamp(2.75rem, 7vw, 5rem);
  background: var(--paper);
  color: var(--ink);
}

.page-contact .pc-enterprise .section__eyebrow {
  color: var(--clay);
}

.page-contact .pc-enterprise .section__title {
  color: var(--ink);
}

.page-contact .pc-enterprise__grid {
  display: grid;
  gap: clamp(1.75rem, 4vw, 3rem);
}

.page-contact .pc-enterprise__lead {
  margin: 1rem 0 0;
  max-width: 56ch;
  font-size: 1rem;
  line-height: 1.9;
  color: var(--pc-ink-soft);
}

.page-contact .pc-enterprise__points {
  list-style: none;
  margin: 1.5rem 0 0;
  padding: 0;
  display: grid;
  gap: 0.85rem;
}

.page-contact .pc-enterprise__points li {
  position: relative;
  padding-left: 1.35rem;
  font-size: 0.9875rem;
  line-height: 1.8;
  color: var(--pc-ink-soft);
}

.page-contact .pc-enterprise__points li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.68em;
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--amber);
}

.page-contact .pc-enterprise__points strong {
  color: var(--ink);
  font-weight: 700;
}

.page-contact .pc-enterprise__hint {
  margin: 1.5rem 0 0;
  padding: 0.9rem 1.1rem;
  border-left: 3px solid var(--moss);
  border-radius: 0 var(--radius-sm) var(--radius-sm) 0;
  background: rgba(91, 111, 90, 0.1);
  font-size: 0.9375rem;
  line-height: 1.8;
  color: var(--pc-ink-soft);
}

.page-contact .pc-enterprise__hint a {
  color: var(--clay);
  text-underline-offset: 3px;
}

.page-contact .pc-enterprise__figure {
  margin: 0;
  border: 1px solid var(--line-dark);
  border-radius: var(--radius);
  overflow: hidden;
  background: var(--shadow);
  box-shadow: 0 26px 48px -34px rgba(14, 27, 42, 0.6);
}

.page-contact .pc-enterprise__figure img,
.page-contact .pc-channels__figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

.page-contact .pc-enterprise__figure img {
  aspect-ratio: 3 / 2;
}

.page-contact .pc-caption {
  margin: 0;
  padding: 0.75rem 1rem;
  font-size: 0.8125rem;
  line-height: 1.7;
  color: var(--pc-ink-soft);
  background: rgba(216, 210, 198, 0.55);
}

/* ---------- 处理流程 ---------- */
.page-contact .pc-flow {
  padding-block: clamp(2.75rem, 7vw, 5rem);
  background: var(--midnight);
}

.page-contact .pc-flow__head {
  max-width: 62ch;
}

.page-contact .pc-flow__list {
  list-style: none;
  margin: clamp(2rem, 5vw, 3rem) 0 0;
  padding: 0;
  display: grid;
  gap: 1rem;
}

.page-contact .pc-step {
  position: relative;
  padding: clamp(1.15rem, 3vw, 1.6rem);
  border: 1px solid var(--pc-line-soft);
  border-radius: var(--radius);
  background: rgba(243, 239, 231, 0.025);
  overflow: hidden;
  transition: transform 240ms ease, border-color 240ms ease;
}

.page-contact .pc-step::before {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: 3px;
  background: var(--stone);
}

.page-contact .pc-step--amber::before {
  background: var(--amber);
}

.page-contact .pc-step--teal::before {
  background: var(--teal);
}

.page-contact .pc-step--moss::before {
  background: var(--moss);
}

.page-contact .pc-step--clay::before {
  background: var(--clay);
}

.page-contact .pc-step:hover {
  transform: translateY(-2px);
  border-color: rgba(242, 163, 60, 0.55);
}

.page-contact .pc-step__top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  margin-bottom: 0.7rem;
}

.page-contact .pc-step__num {
  font-family: var(--font-mono);
  font-size: 1.5rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  color: rgba(243, 239, 231, 0.24);
}

.page-contact .pc-step__title {
  margin: 0 0 0.45rem;
  font-size: 1.0625rem;
  font-weight: 700;
  letter-spacing: -0.005em;
  color: var(--paper);
}

.page-contact .pc-step__text {
  margin: 0;
  font-size: 0.9375rem;
  line-height: 1.8;
  color: rgba(243, 239, 231, 0.68);
}

/* ---------- 客服通道 ---------- */
.page-contact .pc-channels {
  padding-block: clamp(2.75rem, 7vw, 5rem);
  background: var(--ink);
}

.page-contact .pc-channels__grid {
  display: grid;
  gap: clamp(1.75rem, 4vw, 3rem);
}

.page-contact .pc-channels__intro p {
  margin: 1rem 0 0;
  max-width: 48ch;
  font-size: 1rem;
  line-height: 1.9;
  color: rgba(243, 239, 231, 0.74);
}

.page-contact .pc-channels__intro a {
  color: var(--teal);
  text-underline-offset: 3px;
}

.page-contact .pc-channels__figure {
  margin: 1.75rem 0 0;
  border: 1px solid var(--pc-line-soft);
  border-radius: var(--radius);
  overflow: hidden;
}

.page-contact .pc-channels__figure img {
  aspect-ratio: 10 / 7;
}

.page-contact .pc-channels__cards {
  display: grid;
  gap: 0.9rem;
  align-content: start;
}

.page-contact .pc-channel-card {
  padding: clamp(1.1rem, 3vw, 1.6rem);
  border: 1px solid var(--pc-line-soft);
  border-radius: var(--radius);
  background: linear-gradient(150deg, rgba(243, 239, 231, 0.055), rgba(243, 239, 231, 0.012));
  transition: border-color 220ms ease, transform 220ms ease;
}

.page-contact .pc-channel-card:hover {
  transform: translateY(-2px);
}

.page-contact .pc-channel-card--amber {
  border-color: rgba(242, 163, 60, 0.45);
}

.page-contact .pc-channel-card--quiet {
  background: rgba(243, 239, 231, 0.02);
}

.page-contact .pc-channel-card .label {
  display: inline-block;
  margin-bottom: 0.6rem;
  font-size: 0.75rem;
  letter-spacing: 0.14em;
  color: var(--stone);
}

.page-contact .pc-channel-card__value {
  margin: 0;
  font-family: var(--font-mono);
  font-size: clamp(1.05rem, 2.6vw, 1.3rem);
  font-weight: 600;
  letter-spacing: 0.01em;
  color: var(--paper);
  word-break: break-word;
}

.page-contact .pc-channel-card--amber .pc-channel-card__value {
  color: var(--amber);
}

.page-contact .pc-channel-card__value--text {
  font-family: var(--font-sans);
  font-size: clamp(1rem, 2.2vw, 1.1rem);
  font-weight: 700;
  letter-spacing: 0;
}

.page-contact .pc-channel-card__note {
  margin: 0.6rem 0 0;
  font-size: 0.875rem;
  line-height: 1.75;
  color: rgba(243, 239, 231, 0.6);
}

/* ---------- 服务时间 ---------- */
.page-contact .pc-hours {
  padding-block: 0 clamp(3rem, 7vw, 5rem);
  background: var(--ink);
}

.page-contact .pc-hours__panel {
  display: grid;
  gap: clamp(1.25rem, 3vw, 2rem);
  padding: clamp(1.5rem, 4vw, 2.5rem);
  border: 1px dashed rgba(63, 193, 176, 0.4);
  border-radius: var(--radius);
  background: linear-gradient(200deg, rgba(63, 193, 176, 0.09), rgba(14, 27, 42, 0.42));
}

.page-contact .pc-hours__title {
  margin: 0;
  font-size: clamp(1.2rem, 3vw, 1.5rem);
  font-weight: 700;
  letter-spacing: -0.015em;
  color: var(--paper);
}

.page-contact .pc-hours__list {
  margin: 0;
  display: grid;
  gap: 0.75rem;
}

.page-contact .pc-hours__row {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 0.35rem 1rem;
  padding-bottom: 0.7rem;
  border-bottom: 1px solid rgba(243, 239, 231, 0.08);
}

.page-contact .pc-hours__row:last-child {
  padding-bottom: 0;
  border-bottom: 0;
}

.page-contact .pc-hours__row dt {
  min-width: 7em;
  font-size: 0.8125rem;
  letter-spacing: 0.1em;
  color: var(--stone);
}

.page-contact .pc-hours__row dd {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 0.9375rem;
  color: var(--teal);
}

.page-contact .pc-hours__note {
  margin: 0;
  max-width: 62ch;
  font-size: 0.9375rem;
  line-height: 1.85;
  color: rgba(243, 239, 231, 0.68);
}

/* ---------- 响应式 ---------- */
@media (min-width: 768px) {
  .page-contact .pc-hero__grid {
    grid-template-columns: minmax(0, 1.5fr) minmax(0, 1fr);
    align-items: start;
  }

  .page-contact .pc-enterprise__grid {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, 1fr);
    align-items: start;
  }

  .page-contact .pc-router__panel {
    grid-template-columns: minmax(0, 1.6fr) minmax(0, 1fr);
    align-items: center;
  }

  .page-contact .pc-flow__list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-contact .pc-channels__grid {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1.05fr);
    align-items: start;
  }

  .page-contact .pc-channels__cards {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-contact .pc-hours__panel {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1.1fr);
    align-items: start;
  }

  .page-contact .pc-hours__title {
    grid-column: 1 / -1;
  }
}

@media (min-width: 1080px) {
  .page-contact .pc-flow__list {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .page-contact .pc-hero {
    padding-block: clamp(2rem, 4vw, 3.25rem) clamp(3rem, 6vw, 5rem);
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-contact .pc-jump a,
  .page-contact .pc-step,
  .page-contact .pc-channel-card {
    transition: none;
  }

  .page-contact .pc-step:hover,
  .page-contact .pc-channel-card:hover {
    transform: none;
  }
}